When you register your account with Alpha5 or use your account with Alpha5, you are required to provide personal registration information in accordance with our KYC Policy. When you use the services offered by Alpha5, we may automatically receive and record the information relating to your web browser, including but not limited to the IP address and records on the web pages that you request to access. From time to time, we may obtain information about you from third party sources as required or permitted by applicable law, such as public databases, ID verification and services for the purpose of verifying your identity. ID verification services use a combination of government records and publicly available information about you to verify your identity.
We collect your Personal Information for the following purposes
Subject to applicable laws and regulations, we may from time to time send direct marketing materials promoting services, products, facilities, or activities to you using information collected from you. We will provide you with an opportunity to opt-in to such communications and will only send them to you if you consent. We will not provide your Personal Information to third parties for direct marketing or other unrelated purposes without your written consent.
We will take reasonable steps to ensure that your Personal Information held by us (i) is accurate with regard to the purposes for which it is to be used, and (ii) is not kept longer than is necessary for the fulfillment of the purpose for which it is to be used, which is when your relationship with us ends, unless the further retention of your Personal Information is otherwise permitted or required by applicable laws and regulations. You are entitled to review, correct, amend or delete your Personal Information at any time by logging in to your account and updating the information.
We will take all steps reasonably necessary to ensure that your information and materials are treated securely and in accordance with this Policy. All information and materials you provide to us is stored on our secure servers. Where we transfer our data outside of the EEA, we ensure that adequate safeguards are in place.
We may disclose your Personal Information to the following parties (who may be located or use your Personal Information outside your jurisdiction of residence)
Apart from the above, we will not disclose your Personal Information to any other third parties unless we obtain your prior express consent. However, your Personal Information in anonymous format may be disclosed.
You have a number of rights to your Personal Information kept by us, and these rights include as follows:
To ensure your above rights, we may request you to provide us with some information to help us confirm your identity, which is necessary to secure that your Personal Information will not be disclosed to any person who has no right to receive it. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.